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Warranty and Returns

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Lewis N. Clark® and UrbanGear™ products are warranted against defects in workmanship and materials.

This warranty does not apply to normal wear and tear, unreasonable use or damage caused by accident, abuse or failure to use the product properly. It also does not apply to lost or stolen items. Warranty begins on date of original purchase.

Duffels: Lifetime Warranty
All Other Items: 1-Year Warranty

Please note that stores are not authorized to provide service under this warranty.

During the warranty period, we will replace any product that is defective without charge.

Please email us at customerservice@lcibrands.com and detail the location that the item was purchased, date of purchase, issue with the item, as well as any other information you can provide. Include pictures if applicable.

You can also call us at 312-455-0500 and we will provide you with further instruction.